In line with regulatory requirements, Mailboxpharmacy.co.uk has a written complaints policy and procedure in place. We will aim to acknowledge your written complaint within two working days on receipt and, aim to formulate a response within five working days of receipt. If you are unhappy with any of our services and wish to lodge a formal complaint please email us at Info@Mailboxpharmacy.co.uk. Where you feel the response from Mailboxpharmacy.co.uk regarding the complaint has been in adequate, you may contact the General Pharmaceutical Council of Great Britain (GPHC).